Technology Support Center

Welcome to the Technology Support Center (TSC) at the University of St. Francis. On this site you will find documentation to assist in a wide variety of topics. To submit a help request to the TSC, please click HERE.

Canvas & Online Learning

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How to Install Canvas Student App (iOS)How to Install Canvas Student App (Android)How to Connect Your Google Drive to Canvas Canvas Discussions Redesign for 2024 Honorlock (for LCON students and faculty)

Scheduling Teams Meetings for Canvas Courses How to Connect Your Google Drive to Canvas Canvas Support How to Install Canvas Student App (Android)Student Canvas Orientation

Microsoft 365

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How to Add a Sign-in Method Using Multiple Microsoft Accounts on the Same Device Microsoft 365 Support (Office, OneDrive, Outlook, Teams)Converting a PowerPoint to Video Outlook and SharePoint Knowledge

Logging Out of Webmail How to Add a Sign-in Method Adding a Shared Mailbox in Webmail Downloading Microsoft Teams Scheduling Teams Meetings for Canvas Courses

MyUSF Portal

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How to View Your Unofficial Transcript How to Order an Official Transcript How to Submit a Maintenance & Housekeeping Request (for Employees)How to Submit a Maintenance & Housekeeping Request (for Students)How to Log in to Your Google Account

How to Add Events to the Events Calendar How to Change Your Password How to Update Your Personal Email Address How to Create & Edit Portal Web Pages How to Reset Your Password

Other

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How to Install a Network Printer TSC Newsletter Archive "LanSchool Air" in instructional USF computer labs Accessing the Virtual Computer Lab Accessing USF Network Drives from Off Campus

"LanSchool Air" in instructional USF computer labs TSC Newsletter Archive How to Install a Network Printer Accessing USF Network Drives from Off Campus Accessing the Virtual Computer Lab

Phone & Voicemail

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Office Phone Instructions Check Voicemail Off Campus Forwarding Calls From Office Phone

Office Phone Instructions Forwarding Calls From Office Phone Check Voicemail Off Campus

Residence Hall Network

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Resident - Wireless Device Connection Resident - Port Activation Resident - Wired Devices Resident - Wired Computer

Resident - Port Activation Resident - Wireless Device Connection Resident - Wired Computer Resident - Wired Devices

Wireless Connectivity

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Connecting a Windows 11 Computer to the USF Wireless Network Wireless Certificate (Mac)Wireless Certificate (Windows)Wireless Certificate (iPhone)Connecting to the USF Wireless Network

Connecting iPhones/iPads Connecting a Windows 10 Computer to the USF Wireless Network Connecting Mac Computers Connecting Chromebooks Forgetting a Wi-Fi Network (Windows)

Zoom

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Zoom Closed Captioning Create Pre-Assigned Breakout Rooms Using the Meeting Owl on Zoom Schedule Zoom Meeting from Outlook Accessing USF Zoom Accounts

Using the Meeting Owl on Zoom Create Pre-Assigned Breakout Rooms Zoom Closed Captioning Accessing USF Zoom Accounts Schedule Zoom Meeting from Outlook