Technology Support Center

Welcome to the Technology Support Center (TSC) at the University of St. Francis. On this site you will find documentation to assist in a wide variety of topics. To submit a help request to the TSC, please click HERE. To provide generic feedback, please submit a feedback form here.

Canvas & Online Learning

4

Canvas Support Scheduling Teams Meetings for Canvas Courses Accessing USF Zoom Accounts Respondus Lockdown Browser

Respondus Lockdown Browser Accessing USF Zoom Accounts Scheduling Teams Meetings for Canvas Courses Canvas Support

Microsoft Teams

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Scheduling Teams Meetings for Canvas Courses Scheduling a Meeting from Webmail Inviting Others to a Teams Meeting in Progress Downloading Microsoft Teams Inviting Others to a Teams Meeting in Progress

Scheduling a Meeting from Webmail Scheduling Teams Meetings for Canvas Courses Scheduling a Teams Meeting Teams Virtual Backgrounds Inviting Others to a Teams Meeting in Progress

Office 365

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Accessing USF Email Account Microsoft MFA Setup Guide OneDrive & Groups Overview O365 Group Email Preferences Creating Your Email Signature (Outlook 365)

Microsoft MFA Setup Guide Accessing USF Email Account Downloading Office 365 Logging Out of Webmail Creating Your Email Signature (Outlook 365)

Optimizing Zoom

4

Create Pre-Assigned Breakout Rooms Using the Meeting Owl on Zoom Schedule Zoom Meeting from Outlook Accessing USF Zoom Accounts

Accessing USF Zoom Accounts Schedule Zoom Meeting from Outlook Using the Meeting Owl on Zoom Create Pre-Assigned Breakout Rooms

Other

2

Accessing USF Network Drives from Off Campus SkyPro Fax Instructions

SkyPro Fax Instructions Accessing USF Network Drives from Off Campus

Outlook

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Accessing USF Email Account Microsoft MFA Setup Guide Schedule Zoom Meeting from Outlook Sending Mail from a Shared Account - Webmail Delayed Delivery Email

Adding a Shared Mailbox in Webmail Creating Your Email Signature (Outlook 2016)Outlook Overview Creating Your Email Signature (Outlook 365)Delayed Delivery Email

Phone & Voicemail

3

Office Phone Instructions Check Voicemail Off Campus Forwarding Calls From Office Phone

Forwarding Calls From Office Phone Check Voicemail Off Campus Office Phone Instructions

Residence Hall Network

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Resident - Wireless Device Connection Resident - Port Activation Resident - Wired Devices Resident - Wired Computer

Resident - Wired Computer Resident - Wired Devices Resident - Port Activation Resident - Wireless Device Connection

Wireless

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Forgetting a Wireless Network (Mac)Forgetting a Wireless Network (Windows)Connecting Chromebooks Connecting Mac Computers Connecting Windows 10 Computers

Forgetting a Wireless Network (Windows)Forgetting a Wireless Network (Mac)Connecting Android Devices Connecting iPhones/iPads Connecting Windows 10 Computers