Technology Support Center

Welcome to the Technology Support Center (TSC) at the University of St. Francis. On this site you will find documentation to assist in a wide variety of topics. To submit a help request to the TSC, please click HERE. To provide generic feedback, please submit a feedback form here.

About Wireless Connectivity

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Updating Wireless Certificates Forgetting a Wireless Network (Mac)Forgetting a Wireless Network (Windows)Connecting Chromebooks Connecting Mac Computers

Connecting Android Devices Connecting iPhones/iPads Connecting Windows 10 Computers Connecting Mac Computers Connecting Chromebooks

Canvas & Online Learning

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Honorlock, (for LCON students)How to Submit a Canvas Studio Video to a Canvas Discussion Working in Canvas Groups Canvas Orientation for Students, Fall, 2022 Submitting a video to Canvas Studio from an iPhone

Canvas Orientation for Students, Fall, 2022 Working in Canvas Groups How to Submit a Canvas Studio Video to a Canvas Discussion Respondus Lockdown Browser Honorlock, (for LCON students)

Microsoft Teams

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Scheduling Teams Meetings for Canvas Courses Scheduling a Meeting from Webmail Inviting Others to a Teams Meeting in Progress Downloading Microsoft Teams Inviting Others to a Teams Meeting in Progress

Scheduling a Teams Meeting Teams Virtual Backgrounds Inviting Others to a Teams Meeting in Progress Downloading Microsoft Teams Inviting Others to a Teams Meeting in Progress

MyUSF Portal

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How to Add Events to the Events Calendar Authenticate Google Apps in your MyUSF Portal Course Evaluations to be done by students How to Register for Classes

How to Register for Classes Course Evaluations to be done by students Authenticate Google Apps in your MyUSF Portal How to Add Events to the Events Calendar

Office 365

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Outlook and SharePoint Knowledge How to use Turnitin Draft Coach Accessing USF Email Account Microsoft MFA Setup Guide OneDrive & Groups Overview

Outlook and SharePoint Knowledge Downloading Office 365 Logging Out of Webmail Creating Your Email Signature (Outlook 365)O365 Group Email Preferences

Optimizing Zoom

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Create Pre-Assigned Breakout Rooms Using the Meeting Owl on Zoom Schedule Zoom Meeting from Outlook Accessing USF Zoom Accounts

Accessing USF Zoom Accounts Schedule Zoom Meeting from Outlook Using the Meeting Owl on Zoom Create Pre-Assigned Breakout Rooms

Other

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"LanSchool Air" in instructional USF computer labs SPSS Virtual Desktop (access)Accessing USF Network Drives from Off Campus SkyPro Fax Instructions

SkyPro Fax Instructions Accessing USF Network Drives from Off Campus SPSS Virtual Desktop (access)"LanSchool Air" in instructional USF computer labs

Outlook

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Accessing USF Email Account Microsoft MFA Setup Guide Schedule Zoom Meeting from Outlook Sending Mail from a Shared Account - Webmail Delayed Delivery Email

Creating Outlook Quick Part Schedule Zoom Meeting from Outlook Turning Focused Inbox Off/On Microsoft MFA Setup Guide O365 Group Email Preferences

Phone & Voicemail

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Office Phone Instructions Check Voicemail Off Campus Forwarding Calls From Office Phone

Forwarding Calls From Office Phone Check Voicemail Off Campus Office Phone Instructions

Residence Hall Network

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Resident - Wireless Device Connection Resident - Port Activation Resident - Wired Devices Resident - Wired Computer

Resident - Wired Computer Resident - Wired Devices Resident - Port Activation Resident - Wireless Device Connection

Uncategorized

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ASC Newsletter Countdown How to Register for Classes Wireless Certificate (Mac)Wireless Certificate (Windows)Wireless Certificate (iPhone)

Wireless Certificates Wireless Certificate (iPhone)Wireless Certificate (Windows)Wireless Certificate (Mac)How to Register for Classes