Password Help

Password Help

If you need help resetting your password or are locked out of your account, you can call the Technology Support Center during our regular business hours:

Monday–Thursday: 8:00am–5:00pm
Friday: 8:00am–4:30pm
Saturday–Sunday: Closed

If you need help outside of our regular business hours, you may (1) submit a ticket (preferred), (2) send an email to techsupport@stfrancis.edu, or (3) call USF Security at 815-740-3200 and request that an IT support person contact you.

Important Note:
Nearly all USF system’s use single sign on (SSO), meaning you have one password for everything. If you reset your MyUSF portal password, this new password will also be used for your Microsoft (email) account, though it may take a few minutes to sync with that server.