Technology Support Center

Welcome to the Technology Support Center (TSC) at the University of St. Francis. On this site you will find documentation to assist in a wide variety of topics. To submit a help request to the TSC, please click HERE.

Canvas & Online Learning

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How to Connect Your Google Drive to Canvas Canvas Discussions Redesign for 2024 Honorlock (for LCON students and faculty)How to Submit a Canvas Studio Video to a Canvas Discussion Working in Canvas Groups

Course Evaluations to be done by students Submitting a video to Canvas Studio from an iPhone Canvas Orientation for Students Working in Canvas Groups How to Submit a Canvas Studio Video to a Canvas Discussion

Microsoft 365

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Using Multiple Microsoft Accounts on the Same Device Microsoft 365 Support (Office, OneDrive, Outlook, Teams)Converting a PowerPoint to Video Outlook and SharePoint Knowledge How to use Turnitin Draft Coach

Microsoft MFA Setup Guide Accessing Your USF Email Account How to use Turnitin Draft Coach Outlook and SharePoint Knowledge Converting a PowerPoint to Video

MyUSF Portal

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How to Reset Your Password How to Create & Edit Portal Web Pages How to Update Your Personal Email Address How to Change Your Password How to Add Events to the Events Calendar

How to Create & Edit Portal Web Pages How to Reset Your Password How to Register for Classes Course Evaluations to be done by students Authenticate Google Apps in your MyUSF Portal

Other

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TSC Newsletter Archive "LanSchool Air" in instructional USF computer labs Accessing the Virtual Computer Lab Accessing USF Network Drives from Off Campus

Accessing USF Network Drives from Off Campus Accessing the Virtual Computer Lab "LanSchool Air" in instructional USF computer labs TSC Newsletter Archive

Phone & Voicemail

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Office Phone Instructions Check Voicemail Off Campus Forwarding Calls From Office Phone

Forwarding Calls From Office Phone Check Voicemail Off Campus Office Phone Instructions

Residence Hall Network

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Resident - Wireless Device Connection Resident - Port Activation Resident - Wired Devices Resident - Wired Computer

Resident - Wired Computer Resident - Wired Devices Resident - Port Activation Resident - Wireless Device Connection

Wireless Connectivity

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Connecting a Windows 11 Computer to the USF Wireless Network Wireless Certificate (Mac)Wireless Certificate (Windows)Wireless Certificate (iPhone)Connecting to the USF Wireless Network

Forgetting a Wi-Fi Network (Windows)Forgetting a Wi-Fi Network (Apple)Wireless Certificate (iPhone)Wireless Certificate (Windows)Wireless Certificate (Mac)

Zoom

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Zoom Closed Captioning Create Pre-Assigned Breakout Rooms Using the Meeting Owl on Zoom Schedule Zoom Meeting from Outlook Accessing USF Zoom Accounts

Accessing USF Zoom Accounts Schedule Zoom Meeting from Outlook Using the Meeting Owl on Zoom Create Pre-Assigned Breakout Rooms Zoom Closed Captioning