Canvas Support is available anytime you need it, 24 hours a day, 7 days a week. To access Canvas Support follow these three quick steps.
- Make sure you are logged into Canvas
- Select the Help menu from the top right corner of the screen
- Select how you want to contact Canvas Support
There are three different support options. You can:
Report a Problem: This method files a ticket with Canvas Support and they will respond to your issue via email.
Chat with Canvas Support: This method opens a text-based chat system where you can type back and forth with a support agent in real time.
Department of Academic Technology at the University of St. Francis Support for USF Faculty and Students:
- Office Hours: Mon – Friday -> 8:00am – 4:30pm (library 2nd floor)
- Phone: (815) 740-5080
- Email: DAT@stfrancis.edu
- Website: learnitnow.stfrancis.edu