Working from Remote Locations During COVID-19

The Technology Support Center is able to support some functions of working from an off location during the COVID-19 (coronavirus) pandemic. Click the links below to view tutorials and helpful tips. If you need assistance with something not covered below, please contact the TSC by submitting a ticket or calling 815-768-8324.

Teams
         Schedule a Meeting in Teams for Online Collaboration.
         Adjusting Audio Settings
         Helpful Tips in a Teams Meeting
         Using Teams for Ongoing Online Collaboration
         Screen Sharing and Remote Control
         Virtual Background
         Additional help for Teams

Your Office Phone
         Check Voicemail from Off Campus
         Forward Calls to Your Cell Phone

Office 365
         Download Office 365
         Syncing OneDrive to your desktop
         Creating Email Signature in Outlook 365
         Removing Device from O365
         Manage O365 Group Email Settings

Email
         Adding Outlook Email to your Mobile Device
         Adding a Shared Account via Webmail
         Switch Between Mailboxes in Webmail
         Adding Signatures via Webmail
         Adding Signatures via Outlook 365
         Sharing a Calendar from Webmail
         Turning Focused Inbox On/Off

Other Helpful Information
         Accessing Network Drives from a Personal Computer
         Using Mathematica
         Free Rguroo (SPSS alternative)
         Install Adobe Creative Cloud
            - Fixing Adobe Acrobat DC Trial Message

Respondus Lockdown Browser Resources (for Faculty)
         Information from the Department of Academic Technology
         Lockdown Browser Screencast
         Faculty Quick Start Guide
         Student Quick Start Guide
         What Students See

Tech Support
These documents will assist in opening the correct program that a TSC representative has requested you use for remote access to your system
         TSC Access via Teams
         TSC Access via TeamViewer - Loaner Laptops
         TSC Access via TeamViewer - Non-Loaner Laptops

For additional resources, please visit the Employee Self Help page.