Canvas Support 24x7

Image of Canvas Help menu

Canvas Support is now available anytime you need it, 24 hours a day, 7 days a week. To access Canvas Support follow these three quick steps.

  1. Make sure you are logged into Canvas
  2. Select the Help menu from the top right corner of the screen
  3. Select how you want to contact Canvas Support

There are three different support options. You can:

Report a Problem - This method files a ticket with Canvas Support and they will respond to your issue via email.
Chat with Canvas Support - This method opens a text-based chat system where you can type back and forth with a support agent in real time.

Academic Technology Support

  • Office Hours: Mon - Friday -> 8:00am - 4:30pm
  • Phone: (815) 740-5080
  • Email: DAT@stfrancis.edu